Ward Transport and Logistics

Create Claim Request

Claim Information

Fields with * are required.


Claimant Information

Shipper Information

Consignee Information

Statement of Shortage or Damage

Detailed statement showing how amount claimed is determined (Number and Description of articles, nature and extent of loss or damage, invoice price of articles, amount of claim, etc.)



Documents to support claim (maximum 30 total files):

* Proof of Loss note: In the case of non-delivery or shortage, it will speed conclusion if claim includes a signed statement from the consignee certifying the goods claimed short have never been received from any other source and further notification will be given to the carrier to whom this was presented in the event said goods are ever received in the future.

* By submitting this claim claimant certifies the foregoing to be correct and agrees to indemnify the carrier against loss in the event the original bill of lading and/or original freight bill are not submitted. Claims must be filed within 9 months from date of delivery. Salvage must be retained until claim is concluded or is picked up by carrier. Carrier legally has 120 days to conclude a claim or advise claimant in writing after 120 days as to the status and reason for the delay in making final disposition.